Charlie Chen, MD
Privacy Policy
Last updated June 1, 2026
Charlie Chen, MD Plastic & Reconstructive Surgery ("we," "us," or "the practice") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
When you contact us, request a consultation, or book an appointment, you may provide your name, email address, phone number, and any details you choose to share about your interest in our services. Our website may also automatically collect standard technical data such as your browser type, device, and pages visited, through cookies and similar technologies, to help us understand site usage and improve your experience.
Protected health information
This website is for general information and scheduling only. Please do not submit detailed medical history or protected health information through website forms or email. Any protected health information you share once you become a patient is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable California law, and is governed by our separate Notice of Privacy Practices provided at our office.
How we use your information
We use the information you provide to respond to inquiries, schedule consultations and appointments, provide the services you request, and communicate with you about your care and our practice. We do not sell your personal information.
Sharing
We may share information with service providers who help us operate our website and practice (for example, scheduling, hosting, and analytics providers), only as needed to perform those services, and with others as required by law. These providers are expected to protect your information and use it only for the purposes we authorize.
Cookies
You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not function properly without them.
Your choices
You may opt out of non-essential communications at any time by contacting us. California residents have additional rights regarding their personal information under the California Consumer Privacy Act; contact us to exercise those rights.
Contact
Charlie Chen, MD Plastic & Reconstructive Surgery
4101 Voltaire St, San Diego, CA 92107
Phone: (858) 255-1538
Email: info@charliechenmd.com
This policy is provided for general information and does not constitute legal advice.